Updated at Nov 2023
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of
these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to
MabHouse that is responsible for your information under this Return & Refund
Policy.
- Customer: refers to the company, organization or person that signs up to use the
MabHouse Service to manage the relationships with your consumers or service
users.
- Device: any Internet connected device such as a phone, tablet, computer or any other
device that can be used to visit MabHouse and use the services.
- Service; refers to the service provided by MabHouse as described in the relative terms (If available) and on this platform.
- Website: MabHouse’s site, which can be accessed via this URL:
- You: a person or entity that is registered with MabHouse to use the Services.
Return & Refund Policy
Thanks for shopping at MabHouse. We appreciate the fact that you like to buy the stuff we
build. We also want to make sure you have a rewarding experience while you’re exploring,
evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at
MabHouse. We’llbe as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at MabHouse, you agree to the terms set forth below along with MabHouse’s Privacy Policy.
If there’s something wrong with the you bought, or if you are not happy with it, you will not be able
to issue a refund for your item.
Refunds
We at MabHouse commit ourselves to serving our customers with the best products. Every
sIngle product that you choose is thoroughly inspected, checked for defects and packaged with
utmost care, We do this to ensure that you fall In love with our products.
Sadly, there are times when we may not have the product(s) that you choose In stock, or may face
some issues with our inventory and quality check, In such cases, we may have to cancel your
order. You will be intimated about it in advance so that you don’t have to worry unnecessarily
about your order. If you have purchased via Online payment (not Cash on Delivery), then you will
be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care
while packing the product. At the same time we ensure that the packing is good such that the
items won’t get damaged during transit. Please note that MabHouse is not liable for
damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
- We DO NOT allow returns on sold products – online or in retail outlets
- We DO NOT accept returned goods, as we believe that customers should get the best
quality products.
- Refunds are NOT given for any purchases made – be they online or in retail store.
- We DO NOT encourage exchanges of our products.
- We DO NOT engage in reselling used products and discourage the same, because we
cannot ensure the best quality products for our customers.
For International Orders:
- We DO NOT support Exchanges or Returns.
- If you cancel the order before we process it and dispatch for shipping, a refund can be
processed. Orders generally take 1-2 days to process before dispatch.
- Orders already in shipping cannot be returned, canceled or refunded
- If you face any issues, please contact our Support Team immediately
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our
Return & Refund Policy and agree to fts terms:
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect
our Service and policies. Unless otherwise required by law, those changes will be prominently
posted here. Then, if you continue to use the Service, you will be bound by the updated Return &
Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can
delete your account.
Contact Us
If, for any reason, Yow are not completely satisfied with any good or service that we provide, don’t
hesitate to contact us and we will discuss any of the issues you are going through with our
product.
Via Email: mabhouse.co@gmail.com